Technical Support for Parents

If you encounter any technical complications when using this website such as:

• Problems creating an account
• Problems logging in
• Email notifications
• Service interruptions
• Unsuccessful or accidental online payments

Please contact our support email at: online_payments@saanichschools.ca

Please include the following information in your email:

• Parent name
• Student name(s)
• Student ID number(s)
• School name(s)